News & Podcasts

The Whole Marketer Podcast – Episode 157

Nov 3, 2025

Episode #157. We’re focusing on burnout on today’s episode, an issue we regularly and will continue to raise awareness in our profession. We are passionate about providing support to empower you with the signs and actions you can take to aid in prevention and recovery in our fast-paced, challenging yet rewarding marketing profession.

Joining Abby on this episode is guest expert Dr Richard Duggins, Associate Medical Director for culture and leadership at Kent NHS Foundation Trust and a leading voice on staff wellbeing. A psychiatrist, psychotherapist and leadership coach, Richard has spent nearly two decades helping healthcare and other professionals recover from burnout, anxiety and depression. His work blends clinical expertise with deep insights into organisational culture and he leads a specialist regional wellbeing service for over 175,000 health and social care staff and works with the NHS practitioner help.  

In this episode, Richard shares insights from his book ‘Burnout Free Working: Your Expert Guide to Thriving in Stressful Workplaces’ and discusses what burnout is, warning signs that you’re on the edge of the burnout cliff and 5 ways to avoid it. Plus practical frameworks like the “exhaustion funnel” and “drain and radiators” and finding a decompression activity to boost your energy. 

Plus Richard’s advice for marketers of tomorrow

Burnout-Free Working: Your Expert Guide to Thriving in a Stressful Workplace : Duggins, Richard: Amazon.co.uk: Books

00:00:00 Introduction to Burnout  

00:02:31 Defining Burnout  

00:04:22 Recognizing Burnout in Ourselves and Others  

00:07:32 The Exhaustion Funnel  

00:09:16 The Burnout Cliff  

00:13:00 Personal and Professional Factors in Burnout 

00:17:36 Impact of Perfectionism  

00:21:42 Resilience  

00:21:50 Radiators and Drains Model  

00:29:09 Five Ways to Prevent Burnout  

00:35:11 Looking Out for Others: The Three L’s  

00:39:09 Building a Supportive Culture  

00:40:02 Final Advice for Marketers

Dr Richard Duggins Burnout guest

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